Last Updated: Nov 4, 2025

Cost It Right (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy of individuals who visit our website, use our software, or engage with our services. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with www.costitright.com (the “Site”) and related offerings.

By accessing or using our Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our services.

1.1 Information You Provide

• Name, company name, job title
  
• Business email address, phone number
  
• Account login details (if applicable)
  
• Messages and files submitted through forms, chat, or email
  
• Billing details (for paying customers)
  

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address
  
• Device details
  
• Browser type and version
  
• Pages viewed / time spent
  
• Referring websites
  
• Cookies and tracking identifiers
  

1.3 Information from Third Parties

We may receive information from:

• Marketing partners
  
• Analytics platforms
  
• Public business directories
  

We do not knowingly collect personal information from children under 18.

2. How We Use Your Information

We process your information to:

• Provide and maintain our software and services
  
• Communicate with you (product updates, support, demos)
  
• Improve product performance and usability
  
• Personalize your experience
  
• Process transactions and invoicing
  
• Conduct analytics and reporting
  
• Support marketing, with your consent
  
• Detect, investigate, and prevent fraud or misuse
  

3. Legal Basis for Processing (Where Applicable)

We process personal data under:

• Contractual necessity
  
• Legitimate interest
  
• Compliance with legal obligations
  
• Consent
  

4. Sharing & Disclosure

We do not sell personal data. We may share data with:

• Hosting & cloud service provider
  
• CRM / customer support platforms
  
• Analytics platform
  
• Payment processors
  
• Legal or regulatory authorities (if required
  
• Business partners involved in delivering our Services
  

All vendors are bound by confidentiality and security obligations.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve site performance
  
• Understand usage patterns
  
• Personalize content
  
• Support marketing campaigns
  

You can manage or disable cookies through your browser settings.
Some features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information for as long as:

• Necessary to deliver our Services
  
• Required by law
  
• Necessary to maintain business records
  

When no longer required, we securely delete or anonymize data.

7. Data Security

We use appropriate technical and organizational measures to protect data, including:

• Encryption in transit
  
• Access control
  
• Secure infrastructure
  
• Monitoring & incident response
  

However, no system is completely secure. Users share data at their discretion.

8. International Data Transfers

Your data may be processed outside your country of residence. Where required, we use lawful safeguards such as:

• Standard contractual clauses (SCCs)
  
• Vendor compliance frameworks
  

9. Your Rights

Depending on local laws, you may have rights to:

• Access your personal data
  
• Correct or update data
  
• Request deletion
  
• Object to or restrict processing
  
• Withdraw consent
  
• Request data portability
  

To exercise these rights, contact us at the email below.

10. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing information.

11. Children’s Privacy

Our services are intended for business use and not for individuals under 18. We do not knowingly collect children’s data. If you believe data has been collected inappropriately, contact us.

12. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page, with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of updates.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Cost It Right
Email: [email protected]
Address: Skye Corporate Park, 14th Floor, 105 A.B. Road, Opp. Shalimar Township, Indore